National Public Safety Telecommunications Week: Heroes that are hear


MCPHERSON, Kan. (KSNW) – It’s National Public Safety Telecommunications Week honoring everyday heroes behind those emergency 911 calls.

“It was pretty scary,” Samantha Jobe said. “I shouldn’t be alive.”

Jobe said she’s on bed rest healing from injuries sustained in a car accident last Friday.

“We got towards the intersection, and this van didn’t stop at the stop sign, and we ended up t-boning her,” she said. “It was more so, I can’t feel my leg. I’m going to lose my leg.”

But she said those unsung heroes that are heard but not seen.

“McPherson County 911, what’s the location of the emergency?” dispatcher Nicole Whitcomb said.

Is the vital reason she’s still alive.

“It may be their worst day of their life, but that could be our everyday,” Whitcomb said. “That’s our job.”

A career she said is not cut out for everyone.

“Some days it’s crazy with the phones blowing up,” she said. “We are here 24/7.”

But one that comes with a huge reward.

“You get to go home, and at the end of the day, you know you were the person that answered the phone,” Whitcomb said. “You were the person that sent them help.”

“I’m grateful for the fact they responded so fast,” Jobe said. “Who knows what would have happened.”

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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