Non-emergency phone line busy on the Fourth of July with fireworks calls


WICHITA, Kan. (KSNW) – The Fourth of July was busy for the non-emergency phone line set up by Sedgwick County Emergency Communications.

On the holiday, non-emergency calls were 723 compared to 313 calls for the three previous days. Take a look at the chart below:

Time PeriodCalls to non-emergency lineCalls to 911
July 1591679
July 2421532
July 32121493
July 47231614
July 5 1931788
July 6139 1595

The non-emergency phone line, 316-290-1011, was active from 6 p.m. to 2:30 a.m., July 1 through July 6.

The line functions as an alternative to 9-1-1 and is meant to receive calls for non-emergency nuisances that do not pose a threat to life or property; examples include complaints pertaining to parties, excess noise, fireworks, etc. It was established to prevent an influx of nuisance calls that can block emergency calls from reaching a call taker; the non-emergency line is activated during times of historically high call volumes and as otherwise needed. If someone calls 9-1-1 with a non-emergency, he or she will be transferred to the non-emergency line.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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