Report firework complaints through Sedgwick County’s non-emergency line starting July 1

Local

WICHITA, Kan. (KSNW) — The Sedgwick County Emergency Communications’ non-emergency phone line, 316-290-1011, will be available over the Fourth of July.

Here are the following hours:

  • 6 p.m. July 1 through 3 a.m. July 2
  • 6 p.m. July 2 through 3 a.m. July 3
  • 6 p.m. July 3 through 3 a.m. July 4
  • 6 p.m. July 4 through 3 a.m. July 5

The line functions as an alternative to 9-1-1 and is meant to receive calls for non-emergency nuisances that do not pose a threat to life or property; examples include complaints pertaining to parties, excess noise, fireworks, etc. It was established to prevent an influx of nuisance calls that can block emergency calls from reaching a call taker; the non-emergency line is activated during times of historically high call volumes and as otherwise needed. 

If someone calls 9-1-1 with a non-emergency nuisance complaint, he or she will be transferred to the non-emergency line.

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