UPDATE: On Friday, Sept. 15, the Kansas Department of Health and Environment rescinded the boil water advisory, saying the problem has been fixed and the water has been tested and is safe.

PRETTY PRAIRIE, Kan. (KSNW) – The Kansas Department of Health and Environment issued a boil water advisory for the City of Pretty Prairie public water supply system located in Reno County Wednesday.

The advisory took effect on Sept. 13, 2023, and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved.

KDHE officials issued the advisory because of a loss of pressure. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination. 

The KDHE says customers should observe the following precautions until further notice:

  • Boil water for one minute before drinking or food preparation, or use bottled water
  • Dispose of ice cubes and do not use ice from a household automatic icemaker
  • If your tap water appears dirty, flush the water lines by letting the water run until it clears
  • Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water
  • Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians

Regardless of whether the public water supplier or the KDHE announced a boil water advisory, only the KDHE can issue the rescind order following testing at a certified laboratory.

For consumer questions, the KDHE asks you to contact the water system at 620-459-6392 or the KDHE at 785-296-5514. For consumer information, visit KDHE’s PWS Consumer Information webpage.

Restaurants and other food establishments that have questions about the impact of the boil water advisory on their business can contact the Kansas Department of Agriculture’s food safety & lodging program at kda.fsl@ks.gov or call 785-564-6767.